This customer called in today. Mr X, who was enquiring on a system for his friend's son. Mr X is so detailed. He actually checked everything online, but still calls in to double confirm on what he has read online.

It was very unfortunate of me to pick up that call. It lasted an hour. Yeap, I said an hour! The very first thing he asked was for my name. I politely spelt my name including my surname as he requested. Moving on to the system, he asked if the chipset, the 945G chipset supports 64 bit. He told me that he has gone to Intel website to check on that and that it does support 64 bit. Like how many applications are running on 64 now? I confirmed that the system that he is enquiring can support 64 bit application. He was not very convinced with my answer. He kept repeating for me to write down what he is asking as he thinks that I am confused. I'm not sure if he thinks I am stupid or what. But, I sure am pissed with him. He should have called Intel to ask about all this. Here, we only make PCs. Basket! The next thing, he wanted to partition the hard disk. Fine with me, we do offer that service. So the hard disk is 80 GB, he wanted it partitioned to 40 - 40. Sure can do. But he had a crazy request after that. He wants me to load the OS to the D drive and from the D Drive to load up to the C Drive. I seriously do not understand his request on this. Once we have partitioned the hard disk to C and D, all OS, drivers or softwares will be loaded in the C Drive, which acts as the primary hard disk. You know, Mr X told me to write this on a paper as he thinks that I am incapable of seeing the picture that he wants me to do. I, still maintaining my cool, told him that I'm sorry but this will be factory installed. Sorry, can't do that. He was totally unhappy with my answer, told me that it can be done. Well, since it can be done, why don't you do it yourself since you are a pro? Then he told me that he is willing to pay for the service. Ok, since he wanted it that way, I will put to custom bid to quote the price for this service. Hah, once in custom bid, the price is going to be ridiculous. I'm a million percent sure that he will not pay for it. You know why? Continue reading this...

After we're through with the system configurations and he keep telling me that I am confused, he asked about set-up. So I said, the system will be ready partition with all the OS and drivers loaded. All he needs to do when the system is delivered is to connect the cables together according to the colours of the cables and the PC is ready to go. He was definitely not happy with what I just told him. He started with other companies where they set-up everything for free. We charge this service for $ 33. He demands it for free. I sarcastically told him that if he wants to save on this, he can hook up the cables himself. A man asking about 64 bit applications don't know how to fix up a system to get it running? Isn't that bullshit? With all these, the limit of my tolerance has gone up to the max. He does not listen to me, not giving me any opportunity to explain anything and says I am confused. How the fuck does he know what I understand from what he told me? If I can't understand shit what fuck he said, then he must be the fucked up person who has the inability to explain himself well!

At the end of the call, he told me to get a technician to call him and also the custom bid to quote the price of loading the OS into D and C Drive. I pressed the mighty release button on my phone and cursed him, mah chow chee bye!!!